What is Love Your Technology really about?

It is about caring for people (customers, clients, technicians) in technology by truly being with them in their troubles and also loving them with truly empowering objective information. Most customers, clients and even IT professionals are left being treated very poorly most of the time by other IT professionals. The warmth and presence of the connection is typically very low, leaving people feeling unconsidered, shameful and even unhelped. To add to that, the information that they get from their provider is typically very skewed and subjective, whether intentional or not, causing the customer to have very little real information with which to make a powerful choice about. The information is sometimes so slighted that it is fact detrimental to the customer. Unless, on those few occasions, where an angel within the system is reached by some miracle and they are not only extremely gracious, even loving, but provide all of the necessary information in a detached manner that gifts the customer with not only a pleasant, if not wonderful taste in the mouth, but also a heaping mountain of information, which usually in turn, not only solves their problem or answers their question(s), but may also proactively cover any future need they might have in calling again. These are truly rare and transformational experiences within the technical support context. This is what Love Your Technology strives to propogate through all avenues of technology.